Episode 166 – Your CRM Is Not Broken, Your Strategy Is
Join the BUZZ - Text us your thoughts! Today’s guest is Elaine Turso, a Business Makeover Specialist and CRM strategist who helps entrepreneurs stop duct-taping their businesses together and start operating with clarity, confidence, and systems that actually support growth. Elaine is the wizard behind the curtain when it comes to CRMs, automation, and customer experience. She specializes in helping service-based business owners turn messy tech stacks into streamlined systems that feel human, intentional, and on-brand. Known for her no-fluff, “get out of your own damn way and get shit done” approach, Elaine believes your CRM shouldn’t just store data, it should support relationships, momentum, and ease. She’s also a summit host, podcast host, Friends fanatic, and the creator of multiple done-for-you systems that help businesses scale without burnout. Get…








